Return Policy

As all items are made to order specially for you, we do not accept returns or exchanges.

Orders are put into production after your transaction completes - Please allow 1-2 weeks to complete your order, before dispatch. 

We understand it is difficult to choose the best color for your project and color representation across various digital devices doesn't help!  To ensure your satisfaction with color & texture, we offer a free swatch program before you buy.

Contact us with your request and mailing address - we can mail up to 10 swatches (1"x2") or two large swatches (2"X4") with our complements (Canada, USA, UK & Australia/New Zealand addresses only)

In addition, we are happy to assist with determining the best size for your outdoor seating.  See the FAQ to get started.

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